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Customer Service Center

Customer Service Center

The MS Tech Call Center maintains a fully trained staff of Support Service Agents for our complete line of detection equipment. Our team is available 24/7/365 to provide our customers with immediate assistance to problems encountered or with an easy means to order parts and consumables.

Dial-In Remote Diagnostics 
Dependent on your equipment, we can also provide remote troubleshooting assistance by connecting to your equipment for fast, efficient troubleshooting.

Help Desk 
Our Help Desk provides advanced technical support for all MS Tech’s equipment. This service is available to our customers 24/7/365 to provide immediate front line support for your equipment.

For more information on how these services can benefit your organization please contact your local service office using the ‘Contact us’ section on this page.

For service inquiries for specific products, please email: